nice experience at the showroom ..
Was very impressed with Affinite's customer service. This was the first time I decided to purchase a car from a PI and was surprised by how savvy the sales people were. In particular, Sean Loh has been an amazing agent who wasn't pushy and genuinely wanted to make sure that I had the best experience. He made sure to determine the requirements of the vehicle I was seeking and sought to give me the best offer he could. The entire experience had been nothing short of wonderful. Keep up the good work Sean and great service Affinite!
First time getting a PI car, glad that it was with Affinite Jack Cars. Great service from the team, especially from Sean. Keep it up!
Thiang Wan Terng
Enjoyed the buying experience from Affinite. Great service from Sean and the rest of the team.
Good buying & service experience! Sean Loh was professional and non-pushy handling my purchase, a couple of months back. Recently requested his help to assist on some documentation paperwork, he was quick to respond and assist. Proves that he is not just focused on selling but in providing a wholesome customer experience. Thank you, Sean! By the way, your Service Center team is also very professional. Good follow-up reminders and professional explanation. I've moved my other car to be care for by your team too. Ms Thana & Bernard, well done, guys! Keep up the good work.
AD or PI????? A lot of people are very skeptical when it comes to getting a car from a PI, including me..... But this perception of mine took a 360° turn after I visited Affinité Showroom 😍. For my recent purchase of A Mercedes Benz, I went to the AD and a few PI and I must say that the experience I've gotten from Affinité far exceeded the rest! From the very first moment I stepped into the Showroom, I instantly regretted the time I've spent visiting many others. Affinité presented themselves at a realm far beyond others, focusing on an overall experience that invigorates my 5 senses, making me feel extremely welcome and confident 🤝 of their delivery. My sales consultant Mr Ocean Say and Mr Kelvin were extremely knowledgeable on every aspect of the car and they are the only ones who could answer my 1001 questions instantaneously. It didn't take long before I decided on my purchase, without any hard selling. In fact, they asked me to take my time considering as buying a car in Singapore is a big thing. Ocean was available 24/7 and very prompt in answering all my queries, even after collecting the car. The whole process from placing of booking fee to car collection took only about 2 weeks!!! What impressed me most was the car collection process. It came with lots of surprises tailored to my "life moments", car collection was done right in the middle of the Showroom with professional camera crew, paperwork at the very nice and cozy lounge area with choice of beverages, unveiling of the car, gifts and more gifts, hour long orientation and a grand send off 😍 Affinité is and will be the only place I will be getting all my cars from 👍🏻 (P. S. - this is not a paid commercial! 🤭)
This is the first time getting a car from PI and I am glad that I have chosen Affinite to help me. Was assisted by Ocean and he made sure I had a stress-free car buying experience! From choosing the car to handing over, everything went smoothly and Ocean kept me in the loop from the start till collection. His colleague even took time to explain the car features on collection day! Kudos to Affinite! A trusted advisor that I will definitely recommend them to my friends.
I had a wonderful car buying experience with Affinity. I was looking for a car that required special indent and Sales Manager Ocean was very forthcoming and honest with the sales process and package. He was really friendly and always approachable to answer and queries regarding the car. He always takes the initiative to expedite the delivery and made the whole car buying journey seamless and worry free. I'm very happy with my purchase and will be looking forward to their after sales service experience.
Seeing is believing! Gotta head over and experience it for yourself! 👍
I would like to inform you of the wonderful service we had recently with Mr.Kelvin Liang with the purchase of our first new family car Honda Shuttle. Kelvin was very welcoming, friendly and informative. He went into detail about the car we were interested in. He is followed up with phone calls, and WhatsApp message after our first visit to Affinité - Concept by Jack Cars promptly and with a smile throughout the process. We were thrilled with his service we received from him and his warm and friendly nature are a great attribute. We will continue to recommend his service to others. Kelvin, Thank you so much for all your help with the purchase of our new Honda Shuttle. You have done such a great job, Keep on doing what you are doing now. We wishing you all the best.
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